dh444 Terms and Conditions

1. General Provisions and Acceptance

These terms and conditions ("Terms") establish a binding agreement between the dh444 platform ("Platform", "Site", "we") and its users ("you", "member", "player"). By accessing the dh444 website, registering an account, or using any game or service, you are deemed to have read, understood, and voluntarily accepted the full content of these Terms.

These Terms apply together with our Privacy Policy, Responsible Gaming Policy, and any applicable promotional rules. The documents mentioned above are considered an integral part of these Terms.

dh444 reserves the right to modify these Terms at any time. If you continue to use the platform after updated Terms have been published on the website, you are deemed to have accepted the changes.

2. Account Registration and Eligibility

2.1 Age and Eligibility Requirements

To open an account and play games on dh444, you must meet the following requirements:

• You must be at least 21 (twenty-one) years of age.
• You must be legally permitted to participate in online gaming under the laws of your place of residence.
• Only one account may be operated in your own name.
• You must not be a resident of any prohibited country or region.

2.2 Registration Process

At the time of account registration, you must provide accurate, complete, and up-to-date information. Registering with false or incomplete information may result in immediate account cancellation and forfeiture of all balances. If any information provided at registration changes, you must notify our support team without delay.

2.3 One Person, One Account

Only one account is permitted per individual, household, household address, Internet Protocol (IP) address, or device. Operating multiple accounts is a serious violation of these Terms and may result in the closure of all accounts and forfeiture of all funds.

3. Account Verification and Security

3.1 Identity Verification (KYC)

In accordance with our Know Your Customer (KYC) policy, dh444 reserves the right to verify your identity at any time. One or more of the following documents may be requested for verification:

• Copy of National Identity Card (NID) or passport
• Proof of current address (utility bill, bank statement)
• Proof of ownership of payment method
• Selfie photo or video verification

We reserve the right to hold withdrawals until verification is complete. If verification fails or required documents are not provided, the account may be suspended.

3.2 Account Security

You are solely responsible for keeping your login credentials (username and password) strictly confidential. You are responsible for all activities carried out from your account. If you suspect unauthorized access or a security breach, you must notify our support team immediately.

4. Deposit and Withdrawal Policy

4.1 Deposit Terms

Funds can be deposited into dh444 using the following payment methods: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for each method is ৳100 (one hundred taka).

• Minimum deposit: ৳100 (per method)
• Funds must be deposited only from a payment method registered in the account holder's own name
• Deposits through third parties are strictly prohibited
• All transactions are monitored in compliance with anti-money laundering policies

4.2 Withdrawal Terms

The following conditions apply to withdrawals:

• Minimum withdrawal: ৳800 (eight hundred taka)
• Withdrawals are generally processed within 30 minutes to 3 hours
• Withdrawals can only be made to the same payment method used for the deposit
• Withdrawals may be held if active bonus wagering has not been completed
• KYC verification must be completed

4.3 Failed or Rejected Transactions

If a transaction fails for any reason, the deducted amount will be returned to the original source within 3 to 7 business days. For any transaction-related issues, please contact our 24/7 live chat support.

5. Bonus and Promotion Policy

5.1 Welcome Bonus

New members are eligible to receive a 120% bonus of up to ৳10,000 on their first deposit. The following conditions must be met to receive this bonus:

• A 25x wagering requirement applies to each bonus
• Wagering must be completed within a specified time limit after claiming the bonus
• If a withdrawal is made before completing bonus wagering, the bonus will be forfeited
• Each member is entitled to one welcome bonus only

5.2 General Bonus Terms

The following general rules apply to all bonuses and promotions:

• More than one bonus cannot be used at the same time unless multiple bonuses are explicitly made available together
• dh444 reserves the right to modify, suspend, or cancel any bonus offer at any time
• If evidence of bonus abuse or manipulation is found, the account may be closed
• In bonus-related disputes, the decision of dh444 is considered final

5.3 VIP Program

The dh444 VIP Program has three tiers: Bronze, Silver, and Gold. Cashback and special benefits increase as you move to higher tiers. The cashback rate for each tier is as follows:

• Bronze: Up to 0.4% weekly cashback
• Silver: Up to 0.8% weekly cashback
• Gold: Up to 1.2% weekly cashback

VIP tier progression is based on regular activity and account standing. Contact our support team for more details about VIP benefits.

6. Gaming Rules

6.1 Fair Play Guarantee

dh444 believes in fair play. The outcome of all our games is determined through Random Number Generator (RNG) technology, which ensures the fairness of gameplay. No player is given any special advantage.

6.2 Game Operation Terms

• If a technical issue occurs during a game, the relevant round may be cancelled and the bet returned
• Winnings obtained due to a software error will be considered invalid
• Responsibility for internet connection loss lies with the player
• In the case of incorrect or incomplete transactions, the decision of dh444 is final

6.3 Betting Limits

Minimum and maximum betting limits are set for each game and market. These limits are clearly displayed in the game interface. dh444 reserves the right to change these limits at any time.

7. Prohibited Activities

The following activities are strictly prohibited, and any violation will result in immediate account closure:

• Creating or operating multiple accounts
• Bonus abuse or exploiting system vulnerabilities
• Money laundering, terrorist financing, or any other illegal financial activity
• Attempting to recover funds through chargebacks or payment fraud
• Playing games using bots, automated software, or artificial intelligence
• Displaying rude behavior or threats toward other players or dh444 staff
• Illegally exploiting technical errors or vulnerabilities in the platform
• Placing bets or operating an account using third-party funds

8. Responsible Gambling

dh444 takes responsible gambling very seriously. We are committed to the mental and financial well-being of all our players. The following support tools are available on our platform:

• Deposit Limits: Set daily, weekly, or monthly deposit limits
• Self-Exclusion: Temporarily close your account for a specified period
• Reality Check: Tools for monitoring gaming time
• Support Referral: Access to connect with professional support organizations

Gambling is for entertainment purposes only — only gamble with amounts you can afford to lose. For more information on responsible gambling, visit our Responsible Gaming page.

9. Privacy and Data Protection

dh444 places the highest importance on protecting your personal information. All data is kept secure using SSL encryption technology. Full details of how your information is collected, stored, and used can be found in our Privacy Policy.

Your personal information will never be sold to third parties. However, information may be shared with relevant authorities as required by legal obligations or to prevent fraud.

10. Limitation of Liability

To the maximum extent permitted by applicable law, dh444 will not be liable for the following:

• Loss caused by internet connection failure or technical errors
• Loss resulting from unauthorized access to your account (where caused by your own negligence)
• Loss caused by failures of third-party services
• If services are disrupted due to force majeure
• Financial loss resulting from your own decisions

In any situation, dh444's total liability will not exceed the total amount you have deposited in the past 30 days.

11. Account Suspension & Closure

11.1 Account Closure by dh444

dh444 may suspend or close any account without prior notice in the following situations:

• Violation of these terms and conditions
• Detection of fraudulent or suspicious activity
• Failure to provide KYC verification
• Account remaining inactive for an extended period
• Legal or regulatory requirements

11.2 Account Closure by the Player

You may request to close your account at any time via live chat or email. All valid balances can be withdrawn before the account is closed, however any active bonuses will be cancelled.

12. Dispute Resolution

For any dispute or complaint, please contact our customer support team first. Most issues are resolved within 24–72 hours.

If a dispute is not resolved through our support team, it will be escalated to higher management. In any dispute, the logs and records from dh444's internal audit system will be considered as primary evidence.

All dispute-related communication can be sent to [email protected]

13. Changes to Terms and Conditions

dh444 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will attempt to send a notice to the email address registered to your account.

Updated terms and conditions will take effect from the date they are published on the website. Continued use of the platform after changes have been made will be considered as acceptance of the new terms. If you object to the new terms, the option to close your account will always be available.

14. Contact & Support

If you have any questions or comments about these terms and conditions, please contact us:

• Live Chat: Support available in Bengali 24/7
• Email: [email protected]

Our support team is available seven days a week, twenty-four hours a day. Feel free to reach out for any issue or inquiry.